Professional Messaging Classes

In today’s world of technological advancement and the vast extensive resources of the internet, networking and collaboration is on a drastic increase breaking down the communication barriers of time, location, language and ethnicity. Messaging is the name of the game and how you play it will depict how far and how well it will take you to higher or the next level. While email has been around for a long time, the format, focus and use has changed tremendously and has taken on a life of its own.

In our world today, you will be asked for your email addy before asked for a phone number. Email, Text and IM are now the primary forms of communication with the phone being secondary when closing/finalizing deals, conferencing people across the globe and adding that personal touch to a relationship (professional/business). Many people underestimate the powers and values of these communication tools and subsequently treat that as if they are just a tool to get the info out without proper formatting, ethics and posture. Some are not able to separate the formatting of the messages and so you find professional messages with internet/text lingo in them.

To the professional community this is the sad state of our professional messaging world today and our classes are geared towards breaking down these communication issues and fostering a better messaging awareness and culture.

Classes entails:
  • The creation of email accounts in popular mail services/systems - POP3, Webmail, Microsoft Exchange
  • A look at various messaging clients – Outlook, Thunderbird, Eudora
  • Mobile messaging – configuring and using email on your mobile devices
  • Configuration of the account – information, names, settings and features
  • Composing message formats – professional, personal, private and confidential
  • Differentiating between the message formats and what they mean
  • Understanding the differences and use of CC, BCC and how/when to use them properly
  • Protecting your recipients privacy and security
  • Understanding message ethics, posture and use
  • Building your online messaging identity and securing/protecting it.
  • Digital IDs – value, use, implementation, understanding
  • Calendaring and scheduling – using the calendar to manage your schedule and to-dos
  • Message security – what to open, from whom, how, what to look for, what to send and how to send them
These are some of the topics that are covered in our professional messaging classes and are geared for all users. The information provided will apply to your daily lives at home and work.

We look forward to working with you and delivering this needed education and awareness for the future of professional messaging.

Thank you and have a great day.

~TITSSN~