Microsoft Exchange Web Hosting

In-house vs. Outsourced Solution: Benefits of Exchange Hosting

Small to medium companies are starting to see clear advantages of hosted application delivery for software solutions like Microsoft Exchange. Even large corporations recognize the benefits of outsourcing. According to Radicati Group research, "40% of all corporate e-mail boxes are currently delivered as an outsourced service, and this percentage is expected to grow to over 55% by 2006."*

The financial investment and overhead of owning and maintaining servers and software applications in-house is substantial. By outsourcing, SMB companies can now reap the benefits that up to a just few years ago were reserved for large corporations, plus added advantages:
  • Low cost-of-ownership and cost predictability
  • Immediate deployment
  • Scale up or down as needed, with no risk
  • Anytime, anywhere access to information
  • Business-class messaging and collaboration
  • Secure and reliable performance for the highest productivity
Advanced E-mail Messaging

Improved Out-of-Office Assistant
User Benefit: You can now schedule Out-of-Office messages in advance by setting start and end times. You can also create distinct internal and external messages. Now, instead of one standard out-of-office message that goes to both co-workers and outside contacts you can create separate messages for people inside and outside of the organization.

Instant Search
User Benefit: Locate information from any part of your Inbox by using keywords or other criteria in your email, calendar, contacts, or tasks with Instant Search.

Additional new features:
  • Support for RSS feeds with reader and site-launch feature
  • Enhanced Preview Pane with Attachment view
  • Enhanced Category personalization with filtering
  • Email your schedule
Company Contacts & Calendars

Enhanced Sharing Policies

Team Benefit: With new, advanced information-sharing and meeting-scheduling tools you can easily and efficiently connect with others. You can share calendars, contact lists, tasks, and other information with a colleague and request to see recipient information at the same time.

Control Calendar Information Access
User Benefit: Using different permissions levels, grant or refuse access on a case-by-case basis to calendar items.

Introducing Calendar Concierge
Team Benefit: The elements of Calendar Concierge make scheduling meetings easier and more reliable increasing productivity and efficiency.
  • Scheduling Assistant - automatically suggest the best time for a meeting based on the attendees list and resources available. With the color-coded interface, it is no longer necessary to analyze each individual attendees schedule to set up a meeting convenient for everyone.
     
  • Resource Booking Attendant - the new resource picker makes it easier to search for and schedule available conference rooms or other resources. Automated and customized resource "accepts" and "declines" avoid room conflicts.
     
  • Calendar Attendant - processes requests as they come in even if you're not logged in! Meetings are automatically placed on calendars as tentative so that timeslots do not get overbooked. As updates come in prior updates are marked "out of date" and automatically deleted. Now your calendar is always current and you're never double-booked!
Collaboration

Improved Information-sharing Capabilities with Integrated SharePoint Services
Team Benefit: Enhanced internal and external collaboration via LinkAccess. You can now retrieve and display a SharePoint site document without a VPN connection. Collaborate and brainstorm on projects, customer presentations, meeting notes, project documents/files and reports all located in SharePoint for member use. And with a free 100MB SharePoint site from Apptix your project plans and other documents will remain safe and secure.

Share Calendars both Internally and Externally
Team Benefit: If your company has separate companies and systems or you're a project leader working with outside suppliers or even if you have third-party suppliers now with the combined functionality of Microsoft® Calendar Concierge and SharePoint you can overlay project calendars, marketing calendars, product development calendars with your own personal calendar enabling you to keep track of parallel schedules and projects.

Expanded Sharing Capabilities:
SharePoint v3.0 with Outlook 2007 provides powerful information sharing capabilities and enhanced capabilities:
  • Support for blogs and wikis
  • Overlay any SharePoint calendar onto your Outlook Calendar
  • Publish your calendar on the internet and subscribe to other Outlook calendars from SharePoint
Mobile & Outlook Web Access

Outlook Web Access: Real time access to E-mail and Information
User Benefit: Completely re-designed for Exchange Server 2007, Outlook Web Access (OWA) extends Outlook capabilities beyond your PC. Enhancing and improving productivity with a user-friendly interface, OWA provides you with a rich Outlook experience in a Web browser with improved support for alternate browsers.

OWA incorporates much of the same functionality and look as Outlook 2007 and includes:
  • Use Scheduling Assistant to efficiently book
  • Remotely set Out-Of-Office Assistant
  • Access RSS subscriptions
  • LinkAccess to SharePoint document libraries and UNC file shares
  • Self-service remote wipe of Exchange ActiveSync devices
  • Improved search and compliance capabilities
  • WebReady Document Viewing - converts documents into HTML allowing attachments to be viewed and ensures that copies of documents are not left on unsecured machines
  • Search the Global Address List and your Mailbox
  • Add/block senders to your Safe/Block lists
Devices (ActiveSync) - Optional Service

User Benefit: Exchange ActiveSync now offers Direct Push technology to all Windows Mobile devices and Palm OS® Smartphones*. Your e-mail, calendar, contacts and tasks get pushed to your mobile device as soon as they arrive. Our Exchange Hosting with ActiveSync can make your mobile device your desktop on the road! Additional fee applies. View details of this service
  • These enhanced features are now available with ActiveSync:
  • Support for HTML messages
  • Self-service device wipe protects your data should it be lost or stolen
  • Improved calendaring, attendee status
  • Per-user device policies
  • Over-the-air search of your remote mailbox
  • Set Out-of-Office assistant from your device
  • Receive and reply to e-mail, in a familiar Outlook®-like format
  • View and edit attachments on the fly
  • Check your calendar, plan and schedule meetings
  • Follow-up on tasks and set reminders
  • Look-up shared and personal contacts
  • Support for HTML messages
Empower Your Team with Mobility - Leverage the Power of Exchange Hosting E-mail on your Windows Mobile Device

Learn more about Windows Mobile capabilities on Microsoft.com.

Exchange ActiveSync, available for every Exchange Hosting account, enables mobile access to your Exchange mailbox via any Windows Mobile-powered device. Direct Push technology of Windows Mobile, offers your organization instant e-mail delivery. Employees can stay connected and be more productive - in or out of the office.

Enhance the productivity of your entire team by enabling users to stay connected - from anywhere - with wireless, instant synchronization of e-mail, contacts, tasks and calendars.

Key BlackBerry Mobile Service Features

Global Address List Visibility - Previously unavailable for hosted solutions, enables customers to view their Global Address List on their BlackBerry devices.

Hard delete e-mail reconciliation - Deleting a message in your Outlook will now instantly delete it on your BlackBerry. BlackBerry devices will now synchronize the move of a message to a personal folder within Outlook. Additional features supported include: "read", "deleted" and "sent" item synchronization.

Attachment viewing pan and zoom enhancements - Supports "enlarge all" and "full image", enhanced PowerPoint® viewing and enhanced document viewing.
  • Compose, send, and receive e-mail wirelessly, 24x7
- Stay on top of your business no matter where you are - in the airport, in a taxi, in a conference or at a meeting with a client.
  • Instant and complete, cradle-free (wireless) synchronization: E-mail, Calendar, Tasks, and Address Book
- What you compose on your BlackBerry device will appear in your desktop Outlook or OWA, once synchronized
  • Receive e-mail attachments
- Supported formats include: Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe PDF, .ZIP and others. Document information and Tracked Changes supported.
  • View attached images
- Supported formats include JPG, BMP, GIF, PNG and TIFF
  • Advanced BlackBerry Browser
- Enhanced support for HTML tables and animated GIF images, including the ability to e-mail a URL
  • Full integration with our Microsoft Exchange hosting service
- Provides users with an easy set-up of BlackBerry service.

To review the features of individual BlackBerry devices, please visit www.blackberry.com

Security & Productivity

Secure Connection to Outlook Client
Corporate Benefit: We support the RPC over HTTPS protocol that easily enables a secure connection between your Outlook clients and Exchange Server. This alleviates any security concerns and satisfies or exceeds any corporation's security requirements.

Outlook 2007 and Exchange Server 2007 work together providing the latest in active messaging protection to curb unwanted spam and viruses, giving you more confidence in the security of your messages. Exchange Server acts as the first scan on incoming messages and disables links or URLs in the message if required. New anti-phishing capabilities also help prevent phishing messaging from reaching you in the first place.

Secure Access to OWA
Corporate Benefit: Guarantee security by allowing users to access OWA via Apptix OnDemand™ using the HTTPS protocol (a standard authentication dialog box with an option to save login and password is also available).

Outlook Web Access 2007 security is also improved in Exchange 2007 with two-factor authentication, allowing administrators to enforce HTML-only document viewing to avoid information being left behind on public clients.

Daily Backups
Corporate Benefit: We perform daily incremental tape backup and weekly full-system backup. We provide you with a backup of your data for disaster recovery purposes so that you never have to worry about information.

Basic Spam Protection
Corporate Benefit: Microsoft Intelligent Messaging Filter protects all Exchange 2003/2007 Servers. We set the service parameters that eliminate the most obvious spam messages, increasing your productivity.

Additional Anti-Virus Protection
Corporate Benefit: Advanced virus scanning through Trend Micro™'s ScanMail™ (front-end SMTP) protects every customer mailbox. It delivers the most comprehensive defense available against malicious e-mail traffic. ScanMail™ combined with the enhanced security inherent in Exchange Server 2007 make every customer's email system virtually impenetrable.

And Trend Micro™'s ScanMail™ was just selected the winner in the Email Anti-Virus category of the MSExchange.or Reader's Choice Awards.

Why Outsource?
An e-mail administrator spends an average of two full days per week managing e-mail server backup.


Advanced Security and Spam Protection - Optional Service
User Benefit: In conjunction with MX Logic™, we provide an additional high-quality Anti-Virus/Anti-Spam and Content filtering service to help solve the continuous spam plague. It sends suspect messages to a quarantine folder for further handling based your parameters (removed, allowed or permanently allowed).